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Frequently Asked Questions

  • How do I know if I need to call a garage door technician?

    There are a few things you can check yourself if your garage door isn't working. If the door won't open or close, ensure that there is power going to your garage door opener and check to see if the sensors or tracks are obstructed. If your remote isn't working, change the battery and ensure that it is within range. If these simple fixes don't work, call a trusted garage door technician.

  • How quickly can you repair my garage door?

    In most cases, we can repair garage doors on our first visit, even if you have a broken spring! Call for same-day service and get your garage door problems fixed within hours.

  • Why is regular maintenance important?

    Garage doors and openers are complex and involve lots of moving parts. Periodic inspections and maintenance are helpful because they can identify parts before they fail and prolong the useful life of the garage door. Regular cleaning and maintenance of the mechanisms can be very helpful in keeping you safe and keeping your garage door working as it should.

  • What should I do if my garage door stops working and I can't lift it manually

    If your garage door opens a few feet, then stops and it cannot be lifted by hand, it is probably a broken torsion spring. This can be hazardous to repair by yourself. Please call to schedule service!

  • Will you install a garage door opener that I purchased?

    Sure! If you've already purchased a garage door opener, we'd be happy to install it for you.

  • Why is it recommended to replace both garage door springs at once?

    When replacing one broken spring, it is highly recommended to replace the other spring, too. This is because the older, unbroken spring will have lost some of its tension from years of use and it won't match the new spring. If you replace both springs at once, the door will stay balanced and will open more smoothly, greatly reducing the risk of future problems.

  • Do I need to replace my entire garage door?

    Most problems can be fixed with a new part or simple reinforcement. For example, if a section of the door is sagging when it opens due to a stress crack in the steel, it's often possible to use a reinforcement strut to straighten out the sagging section. Many other issues can be fixed by replacing one or two parts. However, there are some cases where wear and tear or lack of maintenance have led to major problems that cannot easily be fixed. If this is the case, we will recommend that you go ahead and replace the door.

  • What is garage screening, and how can Axess Garage Door Repair help?

    Garage screening involves adding protective screens to your garage. Axess Garage Door Repair offers professional installation and maintenance services for garage screens.

  • Why is regular garage door maintenance essential?

    Routine maintenance enhances the longevity of your garage door system. Axess Garage Door Repair provides comprehensive maintenance services to keep your doors in optimal condition.

  • What types of garage door openers does Axess Garage Door Repair offer?

    We offer a range of reliable garage door openers, including belt, chain, and screw drive options. Our experts assist in selecting the best opener for your needs

  • How can Axess Garage Door Repair support businesses with their garage doors and gates?

    Our services extend to commercial properties, offering installation, maintenance, and repair solutions for durable and secure garage doors and gates.

  • What are the benefits of automated gates, and how can Axess Garage Door Repair assist?

    Automated gates provide convenience and security. Axess Garage Door Repair specializes in installing and maintaining automated gate systems for residential and commercial properties.

  • What emergency repair services does Axess Garage Door Repair offer?

    We provide quick-response emergency repair services for all garage doors and gates. Whether it's a broken spring, malfunctioning opener, or any other urgent issue, our team is equipped to handle repairs efficiently to minimize downtime.

  • Can Axess Garage Door Repair help upgrade my garage door opener to a smart system?

    Yes, we specialize in upgrading traditional garage door openers to smart, automated systems. This upgrade allows you to remotely control and monitor your garage door for added convenience and security.

  • How does Axess Garage Door Repair ensure the safety of my garage door or gate?

    We conduct thorough safety inspections, including checking safety sensors, alignment, and structural integrity. Our team ensures that your garage doors and gates meet all safety standards to protect you and your property.

  • Does Axess Garage Door Repair offer weatherproofing services for garage doors and gates?

    Yes, we provide weatherproofing services, including sealing and insulation, to protect your garage doors and gates from harsh weather conditions, improving their durability and energy efficiency.

  • Can Axess Garage Door Repair install wireless keypads for garage doors?

    Absolutely. We offer installation services for wireless keypads, enhancing the security and accessibility of your garage door. It allows for secure entry without the need for remote controls or keys.

  • How does Axess Garage Door Repair handle the alignment and repair of garage door tracks?

    Our team expertly aligns and repairs garage door tracks, ensuring smooth and reliable operation. Misaligned or damaged tracks can lead to operational issues, which we efficiently resolve.

  • What kind of battery backup systems does Axess Garage Door Repair install for garage doors?

    We install high-quality battery backup systems for garage doors, ensuring they remain operational during power outages. This kind of backup is crucial for maintaining access and security.

  • How does Axess Garage Door Repair assist with panel and section repairs of garage doors?

    We offer panel and section repair services for garage doors. Whether it's due to wear and tear or accidental damage, our team can replace or repair these sections to restore your door's appearance and functionality.

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